The Autonomous Enterprise

Powered by AI

By (author) Sarah Burnett

Publication date:

07 February 2022

Length of book:

164 pages

Publisher

BCS, The Chartered Institute for IT

ISBN-13: 9781780175829

The journey towards the autonomous enterprise has begun; there are already companies operating in a highly automated way and with artificial intelligence (AI) solutions offering compelling returns on investment. More organisations will be joining their ranks. With a workforce of machines that are augmented by humans, the autonomous enterprise will turn the current organisational model on its head. Corporate decision-makers will need to understand the opportunities and risks that the autonomous enterprise presents, to learn how best to navigate the shifting competitive landscape on their journey of change. This book is your guide to this innovation, presenting the concepts in real world contexts by covering the art of the possible today and providing glimpses into the future of business.

Introduction and Overview
What You Need to Know About AI
AI for Innovation
AI for Efficiency
The Bionic Customer Service Agent at Siemens Global Business Services
Retaining the Human Touch at Calderdale Council
Artificial Intelligence Improving Stroke Care at the Royal Berkshire NHS Foundation Trust
AI in Sales Optimization at Wärtsilä
The Autonomous Enterprise
Automation and Society

Burnett offers a comprehensive foundation and directional understanding of the future of business in this book. Her years of analyses into the world of technology shines through, as she explains the current state of artificial intelligence being used across the world of business and why you should get involved. She weaves a series of exciting case studies, from a wide range of examples to bring to life a story of potential for the companies and individuals involved at this evolutionary initial step towards an autonomous enterprise. A must read.