NLP for Business Analysts

Developing agile mindset and behaviours

By (author) Peter Parkes

Publication date:

24 October 2016

Length of book:

256 pages

Publisher

BCS, The Chartered Institute for IT

Dimensions:

244x177mm
7x10"

ISBN-13: 9781780172811

Method and process are important in business analysis, but knowing how to use them is even more so. As a business analyst you can increase your effectiveness most by developing your soft skills, recognising that finesse can be more effective than force. Once developed, you will find that these skills are transferable across project types and whole industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader.
The book is essential for everyone who is involved in business change. Peter Parkes emphasises the need for self awareness and soft skills to deal with internal and external stakeholders.