Protecting Patron Privacy

A LITA Guide

Edited by Bobbi Newman, Bonnie Tijerina

Publication date:

19 May 2017

Length of book:

152 pages

Publisher

Rowman & Littlefield Publishers

ISBN-13: 9781442269699

Although privacy is one of the core tenets of librarianship, technology changes have made it increasingly difficult for libraries to ensure the privacy of their patrons in the 21st century library.
This authoritative LITA Guide offers readers guidance on a wide range of topics, including
• Foundations of privacy in libraries
• Data collection, retention, use, and protection
• Laws and regulations
• Privacy instruction for patrons and staff
• Contracts with third parties
• Use of in-house and internet tools including social network sites, surveillance video, and RFID

Preface
Acknowledgements
Chapter 1. Introduction by Bobbi Newman
Chapter 2. Foundations of Privacy in Libraries by Bonnie Tijerina and Michael Zimmer
Introduction to Information Privacy
What is information privacy?
Origins of Privacy Rights
Role of Privacy in Libraries
Privacy and right to receive information
Professional Commitment to Privacy
Privacy in Action within Libraries
Challenges to Privacy in Libraries
Traditional Challenges
Technological Challenges
Chapter 3. Laws and Regulations by Deborah Caldwell-Stone and Michael Zimmer
Introduction
Legal Conceptualizations of Privacy
Privacy Law and Regulation in the United States
Privacy Law and Regulation for Libraries
Chapter 4. Data: Collection, Retention, Use, and Security
Section 1: Collection, Retention, Use, and Security by Matt Beckstrom
Data collection
Data Retention
Data Use
Data security
Section 2 Risk, Benefits, and User Privacy: Evaluating the Ethics of Library Data by Andrew Asher
Introduction
“Big” data usage in Libraries
Obtaining Consent
Supporting Justice
Data Practices for Libraries
Chapter 5: Third Parties by Bill Marden
Chapters 6 Library Tools: Social Network Sites, Surveillance, RFI by Bobbi Newman
Chapter 7: Privacy Training for Staff and Patrons
Section 1: The Data Privacy Project at Brooklyn Public Library by Melissa Morrone
Introduction
Workshop One Introduction to Library Privacy Issues
Workshop Two Digital Privacy and Security Skills
Reflection and Conclusion
Section 2 Privacy Initiatives at The City University of New York (CUNY) by Martha Lerski and Stefanie Havelka
Introduction
Leonard Lief Library and Privacy
Research Guide
Audit Initiatve
Information Literacy Classes: Mobile Privacy Issues
“Access and Privacy”: Autumn Innovation event
CUNY Initiatives
LACUNY Institute and LACUNY Privacy Roundtable
Office of Library Service Privacy Audit
Graduate Center Interlibrary Loan (ILL)
Conclusion
Chapter 8 Conclusion
About the Contributors

An accessible entry point into an important but complicated topic, this book is recommended for librarians and IT staff at all types of libraries.