A Place Not a Place

Chapter 1 Introduction: Reflective Users
Chapter 2 1. The Cognitive Management of Cultural Institutions
Chapter 3 2. What I Saw in the Museum
Chapter 4 3. What I Read in the Library
Chapter 5 4. Wanting, at Ten
Chapter 6 5. Rescuing the User
Chapter 7 6. Reading Beyond the Museum
Chapter 8 7. Five Thoughtful Exercises
Chapter 9 8. Observing Collaboration
Chapter 10 9. What Do We Want
Chapter 11 10. Heroic Life, Learning Life
Chapter 12 11. Memory
Chapter 13 12. A Place Not a Place
Chapter 14 13. Invisible Actions, Invisible Traces

Would that all cultural or public officials had David Carr's ability, even determination, to observe, to explain, and to share insights about the role of our cultural institutions in our communities.