Reinventing Diversity
Transforming Organizational Community to Strengthen People, Purpose, and Performance
By (author) Howard J. Ross Foreword by Julianne Malveaux
Publication date:
11 August 2011Length of book:
304 pagesPublisher
Rowman & Littlefield PublishersISBN-13: 9781442210431
Diversity in business and other organizations has been a goal for more than a quarter of a century, yet companies struggle to create an inclusive work place. In Reinventing Diversity, one of America's leading diversity experts explains why most diversity programs fail and how we can make them work. In this inspiring guide, Howard Ross uses interviews, personal stories, statistics, and case studies to show that there is no quick fix, no easy answer. Acceptance needs to become part of the culture of a company, not just a mandated attitude. People still feel alienated because of their race, language, gender, sexuality, ethnicity, or culture. Many of these prejudices are unconscious and exclusions unintentional. Only through challenging our own preconceived notions about diversity can we build a productive and collaborative work environment in which all people are included.
An appropriate subtitle for this book might be No Easy Answers. Veteran diversity consultant Ross
recognizes and well articulates the reasons why inclusion simply hasn’t taken root in many corporations as well as the reasons why well-meaning efforts don’t work. Many questions are asked here, but few are answered directly; yet the author underscores the fact that the journey to real diversity means listening intently and demonstrating patience, perseverance, and a deeper understanding of all communities involved rather than pretending to know all the answers. Philosophy aside (and there’s plenty to ruminate on), Ross shares different frameworks to help drive home a true change in thinking: nine steps to manage unconscious bias, eight basic principles of organizational communities, concentric circles of stakeholder resistance, and more. Architecture alone won’t transform an organization into one that’s culturally competent. Instead, read his account of a much-needed change at an inner-city midwestern hospital. Then apply his guidelines elsewhere.
recognizes and well articulates the reasons why inclusion simply hasn’t taken root in many corporations as well as the reasons why well-meaning efforts don’t work. Many questions are asked here, but few are answered directly; yet the author underscores the fact that the journey to real diversity means listening intently and demonstrating patience, perseverance, and a deeper understanding of all communities involved rather than pretending to know all the answers. Philosophy aside (and there’s plenty to ruminate on), Ross shares different frameworks to help drive home a true change in thinking: nine steps to manage unconscious bias, eight basic principles of organizational communities, concentric circles of stakeholder resistance, and more. Architecture alone won’t transform an organization into one that’s culturally competent. Instead, read his account of a much-needed change at an inner-city midwestern hospital. Then apply his guidelines elsewhere.